Subject: Late Collection / 9603039493
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Rehan Khan <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 5 Dec 2020 18:57:04 -0700 (MST)

Hi Team, 

With reference to order # 9603039493 
Tracking ID: RP120120001848 
The return request was created on Dec-01-2020 kindly arrange the collection on priority basis as its pending since long time. 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, December 5, 2020 12:41:58 PM 
Subject: Re: Late Collection / 9603039493 

Hi Team, 

We have recreated a RMA and escalated to the courier team but still return item has not collected yet, we have also provided the voucher details to the customer. 

The case is pending with us since 3 months so we request you please do the needful and help us to close this case as soon as possible. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 20:15:07 
Subject: Late Collection / 9603039493 

Hi Team, 

The return request was created on 9/16/20 and till now the item has not collected from the customer, we've esalated to the courier team but did not received any response from their side. 
So we request you please do the needful and arrange the collection on a priority basis. 

Order ID: 9603039493 
Tracking ID: RP0916000593 

Ticket number - 1485345 

We are looking forward to your reply. 

Regards 
Rehan