Subject: Re: RE: Order Status Updation - 9610470423
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 05 Dec 2020 15:43:30 +0000

Dear Vijay,     Greetings!!     ​@Vishwajeet, please provide your ​confirmation to proceed further with this.         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/889672f996814506a36742f3f1c0edf96e6a8164adb07a9fde36b08f7d638ced or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks & Regards,      Priyanka Yadav | Technical Engineer      FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Sat, 5 Dec at  9:09 PM
                            ,  Vijay mandal (TCS) <[email-masked]>  wrote:
                             
 Hi Fareye, 

 

 Request you please help in closing this order. NDR update from Fareye is missing for this order. 

 

 AWB NO      :  LM286745816 

 Shipment No : 961047042310880001 

 Shipnode    :  1088000                  

 ModifyTS    :  29-OCT-20 08:15:58 

 Order          :  9610470423  

 

 Hi 
@Sankar T Please check and share the latest update in Hyrbis for this order. 

 

 

 Thanks, 

 Vijay 

 

 

From: Jagmohan Urmaliya (TCS) <[email-masked]>
 
Sent: Saturday, December 5, 2020 8:08 PM 
To: Vijay mandal (TCS) <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]> 
Subject: Fwd: Order Status Updation - 9610470423 

 

   

 
 
 Can you please check it. 

 

   

 

 

 
 Regards 

 
 
 Jagmohan Urmaliya 

 
 
 Oracle Retail Application Support 

 
 
 Landmark Group IT 

 
 
 M : +971 561742857 

 
 
 E : [email-masked]

 

 

 

 
From: Mohd Imran <[email-masked]> 
Sent: Saturday, December 5, 2020 6:34:15 PM 
To: Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Order Status Updation - 9610470423  

 

 

 
 
 Hi 
@Jagmohan Urmaliya (TCS), 

   

 Please help us to close this. 

   

 
 
Regards,

 
 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

 
From: Apoorv Joshi <[email-masked]>
 
Sent: Saturday, December 5, 2020 1:11 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Jagmohan Urmaliya (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta
 <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Order Status Updation - 9610470423 

 

 
 
 External email sender, please take precaution. 

 

 Hi Team, 

 

 

 
 Please update on the below. Thank you for your help! 

 

 

 
 Regards, 

 
 
 Apoorv 

 

 

 

 
 
From:
"Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Jagmohan Urmaliya, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
 "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, December 3, 2020 11:16:40 PM 
Subject: RE: Order Status Updation - 9610470423

 

   

 
 
 @Jagmohan Urmaliya (TCS) 

   

 A gentle reminder on the below please. 

   

 REQ0176600 

   

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Apoorv Joshi <[email-masked]>
 
Sent: Thursday, December 3, 2020 2:04 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>;
 Shakeeb Arsalan <[email-masked]> 
Subject: Re: Order Status Updation - 9610470423

 

   

 External email sender, please take precaution. 

 

 Hi Jessie, 

 

 

 
 Please advise if any update on the below case. Order status is still not updated, customer is chasing for their refund. 

 

 

 
 Thank you for your help! 

 

 

 
 Regards, 

 
 
 Apoorv 

 

 

 

 
 
From:
"Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, November 24, 2020 1:37:33 AM 
Subject: RE: Order Status Updation - 9610470423

 

   

 
 
 Hi Apoorv, 

   

 Raised to tech REQ0176600 

   

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Apoorv Joshi <[email-masked]>
 
Sent: Monday, November 23, 2020 4:03 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Order Status Updation - 9610470423

 

   

 External email sender, please take precaution. 

 

 Hi Team, 

 

 

 
 With reference to the order number: 9610470423 

 
 
 AWB: LM286745816 

 

 

 
 As per the tracking order has already been returned to us on Oct 11, 2020 however, the order status is still reflecting as Store in transit. We request you to please
 assist in marking this order as NDR so that customer can receive their refund. 

 

 

 
 Thank you for your help! 

 

 

 
 Regards, 

 
 
 Apoorv 

 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
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