Subject: RE: Order Status Updation - 9610470423
From: "Vijay mandal (TCS)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Sankar T <[email-masked]>, FarEye Support <[email-masked]>
Cc: "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 5 Dec 2020 15:39:00 +0000

Hi Fareye,

Request you please help in closing this order. NDR update from Fareye is missing for this order.

AWB NO      :  LM286745816
Shipment No : 961047042310880001
Shipnode    :  1088000
ModifyTS    :  29-OCT-20 08:15:58
Order          :  9610470423

Hi @Sankar T<mailto:[email-masked]> Please check and share the latest update in Hyrbis for this order.

Thanks,
Vijay

From: Jagmohan Urmaliya (TCS) <[email-masked]>
Sent: Saturday, December 5, 2020 8:08 PM
To: Vijay mandal (TCS) <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]>
Subject: Fwd: Order Status Updation - 9610470423

Can you please check it.

Regards
Jagmohan Urmaliya
Oracle Retail Application Support
Landmark Group IT
M : +971 561742857
E : [email-masked]<mailto:[email-masked]>
________________________________
From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 6:34:15 PM
To: Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order Status Updation - 9610470423

Hi @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>,

Please help us to close this.

Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 1:11 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Status Updation - 9610470423

External email sender, please take precaution.

Hi Team,

Please update on the below. Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Jagmohan Urmaliya, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 11:16:40 PM
Subject: RE: Order Status Updation - 9610470423

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]>

A gentle reminder on the below please.

REQ0176600

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 3, 2020 2:04 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order Status Updation - 9610470423

External email sender, please take precaution.

Hi Jessie,

Please advise if any update on the below case. Order status is still not updated, customer is chasing for their refund.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 24, 2020 1:37:33 AM
Subject: RE: Order Status Updation - 9610470423

Hi Apoorv,

Raised to tech REQ0176600

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 4:03 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Order Status Updation - 9610470423

External email sender, please take precaution.

Hi Team,

With reference to the order number: 9610470423

AWB: LM286745816

As per the tracking order has already been returned to us on Oct 11, 2020 however, the order status is still reflecting as Store in transit. We request you to please assist in marking this order as NDR so that customer can receive their refund.

Thank you for your help!

Regards,

Apoorv

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com