Subject: Re: refund of cancelled item case ID: 1513294
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 5 Dec 2020 02:32:27 -0700 (MST)

Hi team, 
kindly note that he received his order on 20/10/2020 and below item has been cancelled on 24/10/2020 . so when he received the order, he paid the amount of the item which was cancelled later on 24/10/2020 
i confirmed the same with the customer that he paid the amount of cancelled item 
attaching the proof where he said that he has paid the value of the itme 

regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 4 December, 2020 13:54:56 
Subject: Re: refund of cancelled item case ID: 1513294 

the order is COD so the customer did not pay for the cancelled item to ask for the refund 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, November 7, 2020 11:21:43 AM 
Subject: refund of cancelled item case ID: 1513294 

Problem Statement: Refund of not shipped item 
Order Date : Sep 15, 2020 
Order ID: 6224289734 
Tracking ID: 46179147906 
Assistance Required: Need refund for customer. 

the customer has placed his order on Sep 15, 2020 . and he received incomplete order. 
now he is looking for the refund of missing item . 
kindly note that he received his order on 20/10/2020 and below item has been cancelled on 24/10/2020 . so when he received the order, he paid the amount of the item which was cancelled later on 24/10/2020 

162181378 - - Textured High Waist Leggings SAR20.00 

kindly look into the concern and do needful to initiate the refund. 

Best regards 
Ammar Asif