Subject: Late Shipping / 9615403514
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 5 Dec 2020 02:12:53 -0700 (MST)

Hi Team, 

The customer has placed his order on Nov 18, 2020 but still the order has not been shipped, so we have escalated to the warehouse and they replied "Regarding this order there is no update in the system". We have also tried to cancel the order but the status shows failed. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 18, 2020 
Order ID: 9615403514 
Tracking ID: N/A 

Ticket number - 1759521 
Child Ticket number - 1766902 

We are looking forward to your reply. 

Regards 
Rehan