Subject: Re: Alphanumeric collection reference 46379558190
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 04 Dec 2020 14:38:23 +0000

Dear Shakeeb,     Please find the ID as "L04B722".  ​   As of now,  we are proceeding with the ticket # 180567 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.       After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.      An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5989202cf9c3900b5a3f25d549a8bf0eeb9cde5450c82529d814810ca56779a7 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.          Unfeigned Regards,     Ankit Mahajan  Sr. Technical Engineer  Contact #:- +91 70-6595-6595                      Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.     
                           
                            On
                            Fri, 4 Dec at  7:59 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please provide the Alphanumeric collection reference of the following AWB  46379558190 
 
 Regards Shakeeb 

From: "Srishty Lsm" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Friday, December 4, 2020 7:12:44 PM Subject: JIRA  was raised 7days ago 

 
 Hi Team, 
  Ticket No: 1771118 
 Order No: 6240622810 
 AWB: 46379558190 
 Item ID: 162023426  
 Issue: Collection reference required. 
  Kindly advice for the same. 
  Regards 
 Srishty