Subject: RE: POD Request - 9611725620
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Muzahir Abbas <[email-masked]>, Ashish Karini <[email-masked]>
Date: Thu, 3 Dec 2020 18:42:30 +0000

@Apoorv Joshi<mailto:[email-masked]>

Refund it as goodwill.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, December 3, 2020 10:02 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Muzahir Abbas <[email-masked]>; Ashish Karini <[email-masked]>
Subject: Re: POD Request - 9611725620

External email sender, please take precaution.
Hi Team,

Please advise if any update on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "muzahir abbas" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 12:28:59 PM
Subject: Re: POD Request - 9611725620

Hi Team,

We shared the POD which is shared by the team with the customer and they have denied that they never received this order as due to COVID their reception is not receiving any packages and they have to personally go to pickup the package which she did not.

Please assist further.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "saikat das" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "muzahir abbas" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 17 November, 2020 17:05:44
Subject: RE: POD Request - 9611725620

Hi Team,
As per courier order has been delivered.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 3:17 PM
To: Saikat Das <[email-masked]<mailto:[email-masked]>>; Muzahir Abbas <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: POD Request - 9611725620

External email sender, please take precaution.
Hi Team,

AWB: FP110420000360

Kindly share the POD for this tracking with Signature and ID proof as it is showing delivered. Customer has mentioned that the following contact number is incorrect: +971556559877. If the order is still with you, please do let us know as well.

Thank you for your help!

Regards,
Apoorv
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