Subject: Re: Refund Not Processed//Order ID: 6233235707
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], Vishwajeet Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 3 Dec 2020 04:55:51 -0700 (MST)

Hi Team, 

Please initiate the RTO 

02-12-2020 06:00 

Rehards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, December 3, 2020 5:03:23 PM 
Subject: Refund Not Processed//Order ID: 6233235707 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 15, 2020 
Order ID: 6233235707 
Tracking ID: CRDSAL0080930320 
RMA: 1000277407 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Oct 15, 2020 and was shipped to SAUDIPOST on Oct 16, 2020, However as per SAUDIPOST website the order has been returned to shipper on 24/10/2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 
Regards, 
Ebrahim Hageb