Subject: Re: Shared with Payfort//6235912119
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 2 Dec 2020 02:37:40 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 26 November, 2020 17:41:32 
Subject: Shared with Payfort//6235912119 

Hi Team, 

With reference to order # [ callto:6228074831 | 6235912119 ] 
RMA: [ callto:1000053183 | 1000109253 ] 

As per hybris the refund has been done on 11/21/20 . ( Shared with Payfort). But customer claiming that she has not received the refund yet. 
Kindly check and update us with the refund status and the transaction ID. 

Thank you for your help. 

Regards, 
Ebrahim Hageb