Subject: Re: Misbehave with the customer / 6226549047
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: ArishLaila <[email-masked]>, Olm Jeddah <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 1 Dec 2020 08:38:04 -0700 (MST)

Hi Jessie, 

Can you please advise if there is any update on the below complaint. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Olm Jeddah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]> 
Sent: Saturday, 14 November, 2020 14:05:17 
Subject: RE: Misbehave with the customer / 6226549047 

[ mailto:[email-masked] | @ArishLaila ] 

Any update? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 14, 2020 1:58 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Olm Jeddah <[email-masked]>; ArishLaila <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]> 
Subject: Re: Misbehave with the customer / 6226549047 

External email sender, please take precaution. 

Hi Jessie, 

Kindly advise if any update on the below complaint. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Olm Jeddah" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 8, 2020 1:06:58 PM 
Subject: FW: Misbehave with the customer / 6226549047 

[ mailto:[email-masked] | @Olm Jeddah ] [ mailto:[email-masked] | 
@ArishLaila ] 

Can you please help on the below complaint? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 7, 2020 3:17 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Misbehave with the customer / 6226549047 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. Receiving no response from LMG on the complaint. 

Thank youf or your help! 

Regards, 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 23 October, 2020 18:20:34 
Subject: Misbehave with the customer / 6226549047 

Hi Team, 

The customer has placed his order on Sep 23, 2020 and the order delivered successfully but while talking with the courier partner on WhatsApp the courier partner did a misbehave with the customer, so we have escalated to the courier team but did not received any response from their side. 

Please check the screenshot of the conversation, the customer also provided us the details of the sender so please do the needful and help us to close this case. 

Order ID: 6226549047 

Tracking ID: FC09241000735 

Ticket number - 1515807 

We are looking forward to your reply. 

Regards 

Rehan 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com