Subject: RE: RE: updating order status #6240665592
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Date: Tue, 1 Dec 2020 05:12:28 +0000

Dear Team,

Pl change the status & confirm once done

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Tuesday, December 1, 2020 9:04 AM
To: Jessie Caparas <[email-masked]>
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Re: RE: updating order status #6240665592

External email sender, please take precaution.
Dear Vishwajeet,

We tried reaching you but could not get a response from your side. We are proceeding with the ticket # 178340 closure.Should you need any further information, please do not hesitate to contact us on [email-masked]<mailto:[email-masked]> or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fe04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571456783%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BZY2%2BztLFEvFfu4VUn%2B%2BQo758yK1g6w5ehdPFoGRRbY%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571466740%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cV8kid%2By%2BH19PZkaqw8%2FVZu7Mp5JHp26EUlpan%2FlNZI%3D&reserved=0> to check the details.

Thanks and Regards,

Skand Singh
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571466740%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Lrf8ERtgZam9oO25uNopjdkfb1s4Az15EFs7gCpFUCU%3D&reserved=0>
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On Mon, 30 Nov at 7:47 AM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,

We request you to share the feedback over the previous mail. Should we not hear from you in next business day we will proceed with the ticket closure.
​
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fe04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571476695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RUQowtOc%2FfgfCRfbaYOc6O21KrG76SKZnd2SZyHvsxU%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571476695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MPjMC8ZlCh%2BdmSW3c3G%2BFvBTIWOlft6khJKMdk%2BZB3Q%3D&reserved=0> to check the details.

Thanks and Regards,

Skand Singh
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571476695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LdX0iaBmg6Rhb%2Fn8wZ1SvwcNVXBJIrQKh7zRUWQZKsE%3D&reserved=0>
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On Fri, 27 Nov at 7:26 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Jessie,

Thankyou for contacting FarEye.

@vishwajeet please provide your approval, as per the above shared mail.

Thanks for your kind cooperation.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fe04c779af7fd6625c48a5d480e322e06a6b2d4eee4ad249b69e2305c455fedce&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571486654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=pNPh%2FLQINdCTR%2F%2BNrtd5otg3av%2BzHud6g00TtFRtf6k%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571486654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MgqnMB6oabYy7GjdNXz0wBrvz3oTW0hkKUougFYW7UE%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571496613%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cxnhvG30dNM52AdYNoe%2FS2mMQBvvqQjqwvQpLCjXIW4%3D&reserved=0>
Call: +91 70-6595-6595
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On Fri, 27 Nov at 7:06 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
Hi @FarEye Support<mailto:[email-masked]>

Please update order status as delivered.

13 Nov 2020
11:00 PM

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODIzNTM0MTAsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.7eCMWveCYH47JXNJlL0BQ64B9hPLpVq7X3ob_rSTgCg]

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 5:14 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: updating order status #6240665592

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6240665592

Kindly assist in updating the status of this order to delivered as the customer has confirmed receiving this order. Customer wish to return some items.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 9:33:45 AM
Subject: updating order status #6240665592

Hi Team,

order Id: 6240665592

customer received the order but status in hybris: in progress.

Kindly check

Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C803622eb489747b8d32c08d895b68cab%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637423958571506566%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=jh3cYg1zKa%2FUUIfxeCvCuhS6V2pudElsJIP%2Fn%2Ffh1u4%3D&reserved=0>
178340:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com