Subject: Re: Late Delivery
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, RamezG <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, ALL RUH OPS Landmark <[email-masked]>
Date: Mon, 30 Nov 2020 02:59:17 -0700 (MST)

Hi Team, 

As per customer, he informed by the courier team his order has been lost, that's why it wan't be delivered, however we did not get any needful response from the courier team, and this is pending more than 2 Months. so kindly do the what's the necessary for resolve the issue ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "ALL RUH OPS Landmark" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "ALL RUH OPS Landmark" <[email-masked]>, "RamezG" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, October 25, 2020 1:24:15 PM 
Subject: RE: Late Delivery 

Dear, 

Will do the needful to arrange delivery. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Sunday, October 25, 2020 7:27 AM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked] 
Subject: Late Delivery 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to tracking ID; 46284339651 

Order: 6228955391 

The order has been shipped from out side on 01 Oct 2020 and till now it has not delivered, Customer asking to deliver the order. kindly arrange delivery asap. 

Regards, 

Fauzan 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, October 18, 2020 3:58:55 PM 
Subject: Late Delivery) 

Hi Team, 

Problem Statement: (Late Delivery)/ Shipment lost 

Order Date : 30/09/2020 

Order ID: 6228955391 

Tracking ID: 46284339651 

Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 01/10/2020 but till now the order has not been delivered to the customer, As per Aramex tracking the order ( Delivery Scheduled Consignee Will Collect - Al Sulai, Riyadh ) customer visited the Aramex office and was informed that they have the lost the shipment , when we escalated the case they asking ( Please provide us the content photo of the shipment to check in our unknown.. ) 

so we request you to assist us to resolve the case. 

Regards, 

Shafeeque