Subject: RE: Late Shipping - 7411365699
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 29 Nov 2020 14:01:06 +0000

Hi @Seeta Seeta<mailto:[email-masked]>

Checking with WH for a proof of hand over.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 9:47 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Late Shipping - 7411365699

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 20 November, 2020 12:53:05
Subject: Late Shipping - 7411365699

Dear Team,

Problem Statement: Late Shipping

Order Date : Nov 1, 2020

Order ID: 7411365699
Tracking ID: 45444604553
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 1, 2020 and till now he has not received the order. As per the hybris the order status is shipped. But, the Aramex team has confirmed that they have not received the shipment yet.

Customer is chasing us for his order, kindly assist.

Regards,
Nikhil

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