Subject: Resolution time issue
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Saurabh Dadu <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 29 Nov 2020 09:12:33 +0000

Hi Team,

Can we check why the resolution time of Asjad Hussein is way higher. His numbers changed the complete chat performance matrix for yesterday.

Can we please investigate that what was the issue and what exactly happened.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

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