Subject: Re: Refund Amount (WWD Item) / 6234834971
From: Seeta Seeta <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked], [email-masked]
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Sun, 29 Nov 2020 00:19:32 -0700 (MST)

Hi Team, 

Please check and do the needful. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 22 November, 2020 13:45:58 
Subject: Refund Amount (WWD Item) / 6234834971 

Hi Team, 

The WWD team has collected the item. However, the refund has not initiate, so we have escalated to the WWD team to process the RMA but they have replied that " they are unable to RMA receive in WMS. Kindly rectify the same and re-process to RMA with confirm" 

Please note, the RMA has created by the Crystel team so we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 21, 2020 
Order ID: 6234834971 
Tracking ID: N/A 
RMA: 1000107878 

Ticket number - 1626289 

We are looking forward to your reply. 

Regards 
Rehan