Subject: RE: Assembling request: Case id - 1621435 Child ticket - 1624169 Order Number: 7404331595
From: Abhimanyu Goyal <[email-masked]>
To: seeta.seeta <[email-masked]>, Bs WH <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Dominic Arackal <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 28 Nov 2020 10:27:30 +0000

Dear Seeta,

This is to inform that our team informed us that there were some item which were missing for assembling so they will change it with new piece and they scheduled for replacement on 2 Dec. Kindly inform the customer accordingly.

Best Regards,
Abhimanyu

From: Seeta Seeta <[email-masked]>
Sent: 28 November, 2020 10:50 AM
To: Abhimanyu Goyal <[email-masked]>; Bs WH <[email-masked]>; Dominic Arackal <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Assembling request: Case id - 1621435 Child ticket - 1624169 Order Number: 7404331595

External email sender, please take precaution.
Hi Team,

Please note that the customer is still chasing us for the get the item assembled.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 1:14:08 PM
Subject: Assembling request: Case id - 1621435 Child ticket - 1624169  Order Number: 7404331595

Hi Team,

Problem statement: The customer reported that he has recived in complete item and the item has not been assembled yet.

Case id - 1621435
Child ticket - 1624169

Order Number: 7404331595
Order Created: 9/22/2020
Delivery date: 9/25/2020
Tracking id - 45443817823

Item Name: 158119982 - - Giggles Wooden Gliding Cradle
Item cost: BHD 32.00

Assistance Required: We request you to please look into the issue and arrange a team to get the item assembled, for reference see the attachment and do the needful.

Regards,
Manish
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