Subject: Re: RE: Status Updation with ref. to 2000553091
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 02:02:39 +0000

Dear Imran/Vishwajeet,     We have published the Delivered status for the mentioned AWB to the API Gateway. Below sharing the Request Data that was sent to the API Gateway for your reference as well.        {   "customer_shipment_id": "200055309165999991",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2020-11-22 10:28:00",   "entry_type": "Hybris",   "order_id": "2000553091",   "chargeable_weight": "0.8",   "scac": "ARA",   "seller_organization_code": "LMG_EGY",   "ship_node": "6599999",   "tracking_id": "43824305755",   "reference_number": "43824305755" }         As of now, we are proceeding with the ticket # 177446 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/8ab16d787efd87f9e8302bffabfaee4c2dd69dbd944af8784d689d00dc9237b9 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 24 Nov at  8:03 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Hi

@FarEye Support Team, 

  

 Pl change the status& confirm once done 

  

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: Mohd Imran <[email-masked]>  
Sent: Tuesday, November 24, 2020 6:02 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; PUSHKAR SRIVASTAVA <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations
 Dxbteam <[email-masked]> 
Subject: RE: Status Updation with ref. to 2000553091 

 

 Hi 
@FarEye Support

@Vishwajeet Singh, 

 

 Please update the below order as delivered. 

 

 AWB # 43824305755 

 Order # 2000553091 

 

  

 

 
 
Regards,

 
 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

 
From: Fauzan Ahmad . Musalman <[email-masked]>
 
Sent: Tuesday, November 24, 2020 4:57 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; PUSHKAR SRIVASTAVA <[email-masked]>; seeta.seeta <[email-masked]>;
 Apoorv Joshi <[email-masked]> 
Subject: Status Updation with ref. to 2000553091 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Kindly assist us to update the order status as delivered. 

 

   

 
 Order #2000553091 

 

   

 
 Regards, 

 
 
 Fauzan 

 

   

 

 
 
From:
"PUSHKAR SRIVASTAVA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>,
 "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, November 24, 2020 6:23:24 PM 
Subject: Status Updation with ref. to 2000553091

 

   

 
 
 Hi Team, 

 

 
 
 With reference to the ticket number 1747397 and order number 2000553091 

 

 
 
 The status of the order has not been updated yet. 

 

 
 
 Kindly look into this matter. 

 

 
 
 Regards, 

 
 
 Pushkar Srivastava 

 

   

 

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