Subject: RE: Refund Not Proccessed - 6221954592
From: Jessie Caparas <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohammad Ayaz <[email-masked]>
Date: Mon, 23 Nov 2020 19:45:02 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Ksaconloc Returns <[email-masked]>
Sent: Monday, November 23, 2020 11:42 AM
To: Mohammed Awad MohammedGaily <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shatakshi Pandey <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohammad Ayaz <[email-masked]>
Subject: RE: Refund Not Proccessed - 6221954592

Dear,

Please note AWB 46178775462 Order Number 6221954592 is Processed.

Regards,
Amir Reyazi
Conloc Returns
Ext – 4647

From: Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 4, 2020 9:33 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Proccessed - 6221954592

Return processed.

REPORT DATE: 04-Nov-2020
  RMA
Number
Customer Order
Return Date
Receipt Date
Item Id
Item Description
Concept
Expected
Qty
Received
Qty
24134426
6221954592
15-Sep-2020
29-Sep-2020
162453442
PULL ON EMB UNICORN JEGGING
6
1
1
24134426
6221954592
15-Sep-2020
29-Sep-2020
162631470
UNICORN BADGE SHIRT
6
2
2

Regards
Gaily
Ext - 4650

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 02 November 2020 11:35
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Proccessed - 6221954592
Importance: High

@Shatakshi Pandey<mailto:[email-masked]> need help on this as well.

@Ramesh Gottimukkala<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> please check the return for this order.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 2, 2020 1:47 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund Not Proccessed - 6221954592

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No response on the following child ticket: 1559657 since a month.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 2, 2020 2:40:31 AM
Subject: Re: Refund Not Proccessed

Hi Team,

Problem Statement: Refund Not Proccessed

Order Date : 6/09/2020

Order ID: 6221954592
Return Tracking ID: 46178775462;I15AEB2
Assistance Required:  Refund not processed
 Child Ticket : 1559657

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team.

but according to the hybris the refund has not  been process for items, So we request you to check under RMA 24134426

 how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

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