Subject: Order Delay - 6240763690
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 22 Nov 2020 07:59:56 -0700 (MST)

Hi Team, 

With reference to the order number: 6240763690 
AWB: SD000399653 

Order placed on Nov 10, 2020 and the status on tracking shows shipped. Shipa has confirmed that they have not received the package from our warehouse. Child ticket was also raised to WH for the same to confirm whether items are shipped or not under: #1716874 but no action on it. 

Kindly assist in arranging this order on priority. Customer is chasing for their package. 

Thank you for your help! 

Regards, 
Apoorv