Subject: Re: Proof of Delivery // 8394433230 // 1463679
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: olm kuwait <[email-masked]>, Reddy Prasad <[email-masked]>, Seeta Seeta <[email-masked]>, midhun madhu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sat, 21 Nov 2020 09:08:03 -0700 (MST)

Hi Team, 

Please assist in closing the below case. As per customer they did not receive this order, order was placed on July 28, 2020. Not receiving response regarding POD from LMG either. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "olm kuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 18:35:59 
Subject: Re: Proof of Delivery // 8394433230 // 1463679 

Hi Team, 

Requesting you to kindly provide us the POD for order number 8394433230 as the customer is claiming that he didn't received the order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, October 21, 2020 5:54:34 PM 
Subject: Proof of Delivery // 8394433230 // 1463679 

Hi Team, 

Problem Statement: Proof of delivery 

Order Date : Jul 28, 2020 

Order ID: 8394433230 
Tracking ID: FP07301000169 
Assistance Required: Need proof of delivery 

Issue Description: As per the status, it shows order is delivered, however customer is complaining that they haven't received the order. We have emailed the courier team to provide us the proof of delivery, however we haven't received any response. 

Kindly look into this and do the needful. 

Regards, 
Nitesh