Subject: Re: Late Collection //Order ID: 6235877541
From: Apoorv Joshi <[email-masked]>
To: Bm olmriyadh <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Olm Riyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 20 Nov 2020 22:45:16 -0700 (MST)

Dear Dinesh, 

As per tracking, collection is still not done on Nov 15, 2020. Kindly advise why the collection is not getting done. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Bm olmriyadh" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 15 November, 2020 18:29:36 
Subject: RE: Late Collection //Order ID: 6235877541 

Dear Team, 

OFP(out for pickup) 

Thanks! 

Dinesh balu 

From: Mohd Imran <[email-masked]> 
Sent: Sunday, November 15, 2020 12:41 PM 
To: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Late Collection //Order ID: 6235877541 

Hi [ mailto:[email-masked] | 
@Bm olmriyadh ] [ mailto:[email-masked] | 
@Olm Riyadh ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] , 

Please help us to arrange below pickup on priority. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 15, 2020 3:55 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection //Order ID: 6235877541 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the below collection. We have alreaady escalated to LMG multiple times but no response on the same. Order was delivered under FC1026200002188 and customer can be reached on +966509100343. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 15, 2020 4:11:36 AM 
Subject: Late Collection //Order ID: 6235877541 

Hi Team, 

Problem Statement:Late Collection 
Order Date : Oct 25, 2020 
Order ID: 6235877541 
Tracking ID: RP1028200003475 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/28/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Ebrahim Hageb 

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