Subject: New Reply Received - Re: Complaint for our order number: 8396433267
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 19 Nov 2020 09:34:10 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: Complaint for our order number: 8396433267  Ticket comment <div dir="ltr">Dear Sir/Madam,<div><br></div>
<div>Still the issue is not resolved. Mukesh from Home Centre called me on 17-Nov-2020 around 8:00 PM to come and resolve the issue, however I was out for dinner with my family. Then he told me that he will come next day (18-Nov-2020), when I called him he told somebody else will come but no one came.</div>
<div><br></div>
<div>Kindly request to arrange some technician to fix the issue. Mukesh mobile number is 97280481</div>
<div><br></div>
<div>Thanks,</div>
<div>Samad Kareem</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Nov 14, 2020 at 6:10 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Samad,</div>
<div><br></div>
<div dir="ltr">Thank you for sharing the images.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have forwarded the same to our cocnerned team again already and are trying to arrange the assembly for you on priority. We request you to please allow us some more time so that we can arrange the same for you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We understand that there is an unexpected delay from our end and we sincerely apologize for that. We can understand your frustration regarding the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We will update you as soon as the collection has been arranged. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for your continued patience and understanding.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1391099