Subject: Re: RE: Order Status Updation - 6233026887
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 10:29:54 +0000

Dear Jessie,     Please let us know if any further assistance is required from the support end.     Thanks for your kind cooperation.     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.       Thanks and Regards,  Rup Singh Gurjar Technical Engineer | FarEye      Call: +91 70-6595-6595 ||www.getfareye.com||         7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                    
                           
                            On
                            Tue, 17 Nov at  2:47 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 @Vishwajeet Singh 

 
@K Nayan

@Sanjana Suresh

 

 
 Can you help out on the below? 

 

 Not sure what Ahmed is referring to as its not my scope. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: Ahmed A. Saleh <[email-masked]>  
Sent: Tuesday, November 17, 2020 1:08 PM 
To: saad i. binshuwayyi <[email-masked]>; Jessie Caparas <[email-masked]>; FarEye Support <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; [email-masked];
 Shatakshi Pandey <[email-masked]>; Moayed M. Moni <[email-masked]> 
Subject: RE: RE: Order Status Updation - 6233026887 

 

 
External email sender, please take precaution.

 
 
 Dear Saad, 

  

 I have replied to this many times 

  

 Dear Jessie 

 Please Map EventID 317 which represents return to origin to your system as we are already sending it. 

  

 

   

 
Regards,

 

 

 

 

   

 
 Ahmed A. Saleh 

 
Integration Team Leader 

 

 
 
M. +966 565795983 | T. +966
 11 289 8757

 

 
 
E. [email-masked]
 | P. www.sp.com.sa

 

 

 

 

@saudipost | 92 000 57 00

 

 

 Save
 a tree. Don’t hit print

 

 

   

 

   

 
 
From: saad i. binshuwayyi  
Sent: Tuesday, November 17, 2020 12:00 PM 
To: Jessie Caparas <[email-masked]>; FarEye Support <[email-masked]>; Ahmed A. Saleh <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>;
[email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Moayed M. Moni <[email-masked]> 
Subject: RE: RE: Order Status Updation - 6233026887 
Importance: High 

 

 

 
Dear Ahmad

 
 
Please technical support before you

 

 

 

   

 
 
From:
Jessie Caparas <[email-masked]>
 
Sent:
Tuesday, November 17, 2020 9:11 AM 
To:
FarEye Support‏ <[email-masked]>;
saad i. binshuwayyi‏ <[email-masked]>;
Ahmed A. Saleh‏ <[email-masked]> 
Cc:
Vishwajeet Singh‏ <[email-masked]>;
seeta.seeta‏ <[email-masked]>;
[email-masked]; Escalations Dxbteam‏
 <[email-masked]>;
[email-masked];
[email-masked]; 
[email-masked]; Shatakshi Pandey‏ <[email-masked]> 
Subject:
RE: RE: Order Status Updation - 6233026887 
Importance:
High

 

 

   

@[email-masked]
@[email-masked] can you please update on the below? 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Tuesday, November 17, 2020 6:44 AM 
To: Jessie Caparas <[email-masked]> 
Cc: [email-masked]; 
[email-masked]; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>;
[email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]> 
Subject: Re: RE: Order Status Updation - 6233026887 

 

   

External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 Please provide us an update on the previous mail so that we can work on the same. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
Garima Mathur, Technical Engineer

 

 
 FarEye-
 Enabling Digital Logistics 

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

On Mon, 16 Nov at 11:25 AM
, Jessie Caparas <[email-masked]> wrote:

 

 
 @saad i. binshuwayyi
@Ahmed A. Saleh

 

   

 
 
 For your help please. 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
Email:
[email-masked]

 

 
T: +97145172087

 

 

 

 

 From: FarEye Support <[email-masked]>
 
Sent: Sunday, November 15, 2020 2:40 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>;
[email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Shatakshi Pandey <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Order Status Updation - 6233026887 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Jessie, 

 

 

 

 

We would like to inform you that Saudi Post pushed the update status "Return to Origin" for
 this AWB whereas the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please
 ask Saudi Post team to send the correct update status for the shipments as per the current mapping in our system.

 

 

   

 

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/7db2c053dcd93d9c20c8e6aa7a120601c3007e4694ad02287568b62888e6544a or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 
 
Thanks and Regards,

 

 

   

 

 
 
Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 

 

 
Call: +91 70-6595-6595

 

 

 || www.getfareye.com

 

 

 

 

 

 
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 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.

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Disclaimer: 
This email has been sent from Saudi Post Organization. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. 
If you are not an intended recipient, please notify the sender and delete this email from your system.

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com