Subject: Re: RE: Need To Process The Refund // 6236222514
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 03:12:07 +0000

Dear Jessie,     Please provide us an update so that we can proceed with this case.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b7e9718c47018e67b2e7aef0432eab6af373068310e6f307c44bf7dc7bd01921 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Garima Mathur, Technical Engineer   FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Mon, 16 Nov at 11:14 AM
                            ,  Jessie Caparas <[email-masked]>  wrote:

@saad i. binshuwayyi
@Ahmed A. Saleh

 

 
 For your help please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Sunday, November 15, 2020 2:45 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; Malik Ismail <[email-masked]>; [email-masked]; [email-masked];
 Shatakshi Pandey <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Need To Process The Refund // 6236222514 

 

 
External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 
We would like to inform you that Saudi Post pushed the update status "Return to Origin" for
 this AWB whereas the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please
 ask Saudi Post team to send the correct update status for the shipments as per the current mapping in our system.

 

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b7e9718c47018e67b2e7aef0432eab6af373068310e6f307c44bf7dc7bd01921 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 || www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Sun, 15 Nov at 8:33 AM
, Vishwajeet Singh <[email-masked]> wrote:

 

 
 Hey 

 

Pl change the status & confirm once done.

 

 

 

 

 

 

 

 
Regards,

 

 
VJ

 

 
Supply Chain || Landmark Group

 

 
Landmark Tower, 18th Floor , Dubai Marina

 

 
UAE M     +971-585429874

 

 
UAE P      +971-45174259

 

 
KSA M     +966-596014307

 

 

 

 

 
 
 From: FarEye Support <[email-masked]>
 
Sent: Saturday, November 14, 2020 9:38 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; Malik Ismail <[email-masked]>; [email-masked]; [email-masked];
 Shatakshi Pandey <[email-masked]> 
Subject: Re: RE: Need To Process The Refund // 6236222514 

 

 

 
 
External email sender, please take precaution.

 

 

 

 Dear Vishwajeet, 

 

 

 

 

Greetings from FarEye !!! 
 
We would like to inform you that we have received your concern regarding the status update,
​upon confirmation from the operations team, we will proceed further from now to avoid any mismatch. 
 
@Vishwajeet, 
Please share your confirmation for the above request, so that we can proceed further accordingly.

 

 

   

 

 

 

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b7e9718c47018e67b2e7aef0432eab6af373068310e6f307c44bf7dc7bd01921 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

   

 

 
 
Thanks and Regards,

 

 

 
Rup Singh Gurjar 
Technical Engineer | FarEye

 

 

 

 
Call: +91 70-6595-6595 ||www.getfareye.com||

 

 

   

 

 

 

 

 

 

 

7+ Mentions

 

 

 

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Recognized

 

 

 
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