Subject: Re: nil pick
From: Rehan Khan <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Mon, 11 Nov 2019 06:44:05 -0700 (MST)

241406 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rehan Khan" <[email-masked]> 
Sent: Monday, 11 November, 2019 17:54:42 
Subject: Fwd: nil pick 

From: "Apoorv Joshi" <[email-masked]> 
To: "Noor Alkatib" <[email-masked]> 
Sent: Sunday, 10 November, 2019 11:57:31 
Subject: nil pick 

Thanks for reaching out to us and giving us the opportunity to serve you. 

We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you. 

This order is not cancelled, during quality check we found out that 2 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items. 

​ 

We will not be happy either if you receive bad items in your order, this is the reason why these two items were cancelled and you received a notification regarding the same items. 

Our delivery partner will call you before delivering these items. 

Hope this helps and have a great evening! 

Your Friends, 

The Support Team