Subject: Re: Les Mills Audits
From: Olesia Dhas <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Anush Saxena <[email-masked]>, Apoorv Joshi <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Sharma <[email-masked]>, Jorge Mendoza <[email-masked]>, Katherina Westner <[email-masked]>, Maksim Semenov <[email-masked]>, Nikhil Mittal <[email-masked]>, Rajdeep Pooni <[email-masked]>, tasuku yamamoto <[email-masked]>, Adithya Srivastava <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 29 Nov 2019 08:13:30 -0700 (MST)

Hi All, 

PFB the Audits for Les Mills for 29 Nov . 

Ticket 	Issue 	Was it handled correctly 	Charlotte Note 	Name of Agent 	Feedback 	Status 	Categorization 	Correct Categorization (Y/N) 	Comments 
3004 
	Sync issue 
	Yes 	No 	Olesia 
	NA 	Waiting on customer 	Sync 
	Correct 	Sync 

3005 
	Adding second studio 	Yes 	YES 	AJ/Anush 	NA 	Waiting on customer 	Entitlements 	Correct 	Entitlements 
3007 	Corrupt download 	YES 	NO 
	AJ 	NA 	Waiting on customer 	Downloads 	Correct 	Downloads 
3009 	LMOD 	YES 	No 	Olesia/Max 	NA 	Closed 	Invalid 	Correct 	Invalid 

Regards, 
Olesia