Subject: Re: Knet On Validation
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 15 Nov 2020 17:50:06 -0700 (MST)

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Added in Kuwait finance tracker sheet. Finance team is asking for the bank statement attached here in this email. 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 30 October, 2020 19:14:21 
Subject: Re: Knet On Validation 

Hi Team, 

Any update on this case? 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 15 October, 2020 11:48:52 
Subject: Re: Knet On Validation 

Hi Mustafa, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 13, 2020 7:44:09 PM 
Subject: Re: Knet On Validation 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 12:51:01 
Subject: Re: Knet On Validation 

Hi Rashid, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 14 September, 2020 10:41:18 
Subject: Knet On Validation 

Hi Team, 

Customer has made two order Sep 08, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 08, 2020. 

Transaction id shared by the customer has been attached for deduction of amount 

Customer Name: Obinna eze 
Customer contact number : 94121679 
Customer Email id: [email-masked] 

Kindly check and advise for the further process. 

Regards, 
Abhishek Borgaonkar