Subject: Re: Refund Not initiated yet Case id - 1601759 Order Number: 9603605646
From: Manish Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 15 Nov 2020 14:53:14 -0700 (MST)

Please do the needful. 

From: "Manish Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, November 11, 2020 3:53:28 PM 
Subject: Re: Refund Not initiated yet Case id - 1601759 Order Number: 9603605646 

Any update? 

From: "Manish Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, November 8, 2020 10:51:52 AM 
Subject: Refund Not initiated yet Case id - 1601759 Order Number: 9603605646 

Hi Team, 

Please note that we are not getting any response on the child ticket - 1637013 which was created on 11/1/2020 We request you to please look into the matter and do the needful as the refund has been pending for more than 1.5 months. 

The customer has returned all the items for both RMA in in this order under tracking id - 46038081095. 

Problem statement: Refund Not initiated yet 

Case id - 1601759 
Order Number: 9603605646 
Order Created: 9/18/2020 
Tracking id - 46038332841 and 46038081095 

Return request created: 9/22/202 

Refund: 1000010940 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 9/22/2020 still the refund for the same has not been initiated. 

Regards, 
Manish