Subject: Refund Not Processed Case id - 1527469 Order ID: 6223854205
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 15 Nov 2020 10:54:01 -0700 (MST)

Hi Team, 

Please note that we are not getting any response from the child ticket id - 1600177 which was created on 10/19/2020. 

Problem Statement: Refund Not Processed 
Order Date :Sep 13, 2020 
Case id - 1527469 
Order ID: 6223854205 
Return Tracking ID: 46179134094 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 04 items and as per customer she handed over all 04 items to the courier team and as per the courier team they delivered the items to the warehouse on Oct 14, 2020. 

But according to the hybris the refund has been not processed for 04 items, So we request you to check under RMA 1000059362 how many item has been received in our warehouse. 

Regards, 
Abhishek