Subject: RE: KNET ON VALIDATION ORDER//1468982
From: Mustafa Chakki <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sun, 15 Nov 2020 12:23:35 +0000

REFUNDED.

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, October 13, 2020 1:32 PM
To: Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: KNET ON VALIDATION ORDER//1468982

External email sender, please take precaution.
Hi Mustafa,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 2:42:09 PM
Subject: Re: KNET ON VALIDATION ORDER

Hi Team,

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 07, 2020.

Transaction id shared by the customer has been attached for deduction of amount. 025110016941 025150016685.

For the one transaction the amount is refunded but customer is waiting for the second transaction.

Customer Name: Mohamed ahmed yousef
Customer contact number : +96555307095
Customer Email id: [email-masked]<mailto:[email-masked]>

Kindly check and advise for the further process.

Regards,
Abhishek Borgaonkar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 11 October, 2020 15:19:44
Subject: KNET ON VALIDATION ORDER

Hi Team,

Customer has made two order Sep 07, 2020. However, payment failed but the amount has been debited twice to customer account. As per the hybris there no order details for the Sep 07, 2020.

Transaction id shared by the customer has been attached for deduction of amount. 025110016941 025150016685.

For the one transaction the amount is refunded but customer is waiting for the second transaction.

Customer Name: Mohamed ahmed yousef
Customer contact number : +96555307095
Customer Email id: [email-masked]<mailto:[email-masked]>

Kindly check and advise for the further process.

Regards,
Abhishek Borgaonkar

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