Subject: RE: Return Processing Request - 6226692398
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 15 Nov 2020 09:50:05 +0000

Hi Apoorv,

Refund processed already.

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, November 15, 2020 5:25 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Return Processing Request - 6226692398

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No action taken on child ticket: #1655948 in the last 9 days.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 14, 2020 11:29:37 PM
Subject: Proof of Collection //Order ID: 6226692398

Hi Team,

Problem Statement: Proof of Collection
Order Date : Sep 23, 2020
Order ID: 6226692398
Tracking ID: 46291440241
RMA: 1000110176

Assistance Required: Refund not processed

Issue Description: As per the Aramex website the return items have been returned to WH and the customer has confirmed that she has returned the items (162637676, 162637671, 160175821) kindly check and update us.

Regards,
Ebrahim Hageb

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