Subject: RE: Refund Not Processed//Order ID:6231704855
From: Mohd Imran <[email-masked]>
To: Mohammad Ayaz <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ebrahim <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 15 Nov 2020 09:48:26 +0000

Hi Ayaz,

Please close palate and process below refund.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, November 15, 2020 5:08 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund Not Processed//Order ID:6231704855

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No action taken on the following child ticket: 1661875

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 15, 2020 3:40:47 AM
Subject: Refund Not Processed//Order ID:6231704855

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 10, 2020
Order ID:6231704855
Tracking ID:46288112500
RMA:1000080915

Assistance Required: Need refund for customer.

Issue Description: As per the Aramex website the return items has been returned to WH on 19 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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