Subject: Re: Refund Not Processed//Order ID:6231704855
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 14 Nov 2020 18:08:18 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No action taken on the following child ticket: 1661875 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 15, 2020 3:40:47 AM 
Subject: Refund Not Processed//Order ID:6231704855 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 10, 2020 
Order ID:6231704855 
Tracking ID:46288112500 
RMA:1000080915 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items has been returned to WH on 19 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb