Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 18:47:08 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Apartment number 317, Tower A8, Ajman one towers, Ajman</div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Contact number 0565341898.</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Regards, </div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Hafiz Atif</div>
<br class="Apple-interchange-newline" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.3); -webkit-text-size-adjust: auto"><div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 13 Nov 2020 at 9:48 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Atif,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in collection of your item, this is definitely not the kind of experience that we want our customers to have when they shop with us. Our returns are meant to be a hassle free process. We have forwarded your feedback regarding the experience you had with the calling team as well as the collection delay to the concerned team to make sure the same is not repeating.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have also created a new return request at this time on your behalf, since this was a store pickup you must have received an email from us containing a link. Please click on that link and fill out your address and contact details. Once you have done that please reply to us and also let us know your full address and contact number so that we can make sure the items are collected from you asap. Please also make sure to checkyour Spam/Junk folder for the email.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great evening. We are looking forward to hear from you soon.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></blockquote></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679388