Subject: Re: refund of missing items case ID: 1665741
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 13 Nov 2020 19:01:58 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 13 November, 2020 14:42:48 
Subject: refund of missing items case ID: 1665741 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1665741 

Order Date : Nov 4, 2020 

Order ID: 6238879158 

Tracking ID : 46376975853 

Total Price : 366 KSA 

Issue Description : 
The order was placed on Mar 27, 2020 but the customer has received incomplete order. 
he is looking for his missing item. 

items detail: 
162055425 - - Maternity Plain Full Length Mid-Rise Ponte Leggings with Zip Detail SAR55.00 MAX QTY 1 

162435406 - - Floral Print Midi Maternity Dress with Short Sleeves SAR60.00 MAX QTY 1 

161955832 - - Maternity Wide Fit Textured Mid Waist Culottes with Pocket Detail SAR62.00 MAX QTY 1 

161955816 - - Maternity Textured Top with V-neck and 3/4 Sleeves SAR57.00 MAX QTY 1 

162759512 - - Maternity Solid Jeans with Pockets SAR75.00 MAX QTY 1 
162659876 - - Textured High Neck Maternity Sweater with 3/4 Sleeves SAR50.00 MAX QTY 1 

162074311 - - Maternity Textured Midi Shift Dress with 3/4 Sleeves SAR82.00 MAX QTY 1 

Case history : The customer reached out to us on 9 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 11/4/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif