Subject: Ticket Assigned - Missing item in order 9604000030
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 07:27:35 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Missing item in order 9604000030 We just received the Joie Muze lx stroller. The rain cover is missing. The item description includes rain cover. Also your salesperson in the wtc store that showed us the same product before we ordered said it comes with a rain cover. It rains a lot I'm my home country I need the rain cover. If you cant provide me the rain cover please update me on the returns process. Everything is still in the original package. 
Screen shots attached with the order number and item description clearly says rain cover.ThanksDavid0543440316

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1513519