Subject: Need To Update The Order Status (9611522045)
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Thu, 12 Nov 2020 12:40:54 -0700 (MST)

Hi Team, 

Kindly assist in updating the order status as delivered for the order number 9611522045. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 7 November, 2020 15:45:41 
Subject: Need To Update The Order Status 

Hi Teem, 

Ticket- 1657858 

Problem Statement: Order Status Not Updated 

Order Date: Nov 1, 2020 
Order ID: 9611522045 
Tracking ID: 1000008518210 

Assistance Required: Need to update the order status 

Issue Description: The customer reported that the items have already been delivered to the address but still the status is showing shipped. 
​ 
Kindly update the order status as customer wanted to exchange the items from the store and because of the order status he is not able to do it. 

Please check and advice as customer is waiting to get his items exchanged. 

Thank you for your help 

Regards, 
Ishan