Subject: Re: Refund Not Initiate / 9781423426
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>
Date: Wed, 11 Nov 2020 21:15:13 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No action taken on the following child ticket: 1634340 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Thursday, November 12, 2020 3:09:29 AM 
Subject: Refund Not Initiate / 9781423426 

Hi Team, 

The return item has been delivered to the warehouse but amount has not refunded so we have escalated to the warehouse but still we have not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

​Order Date: May 6, 2020 
Order ID: 9781423426 
Tracking ID: 46038382213; I232970 
RMA: 43443056 

Ticket number - 1491267 
Child Ticket number - 1634340 

We are looking forward to your reply. 

Regards 
Rehan