Subject: Order Status Updation - 6233235707
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 21:10:09 -0700 (MST)

Hi Team, 

With reference to the order number: 6233235707 
AWB: CRDSAL0080930320 

As per the tracking order is already RTO but on hybris it is still showing as In transit. Please assist in marking this order as NDR. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, November 12, 2020 3:30:07 AM 
Subject: Refund not process 

Hi Team, 

With reference to order no 6233235707 

The order marked as RTO in Saudi Post web site but the refund was not initiated so kindly mark the order as NDR and initiate the refund . 

Regards, 
Ezzaldeen