Subject: Refund followup! // 9602640749 // 1519421
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Nov 2020 09:05:01 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 12, 2020 

Order ID: 9602640749 
Return Tracking ID: 46039496672 
Assistance Required: Need refund to customer 
RMA: 1000091817 

Issue Description: Customer raised a return request for 6 item and handed over to the courier team under tracking: 46039496672, (order: 9605083491). Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1656824 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh