Subject: Fwd: Assistance needed with Order ID 9607766091
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 11 Nov 2020 07:49:14 -0700 (MST)

Dear team, 

Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 31 October, 2020 18:20:05 
Subject: Fwd: Assistance needed with Order ID 9607766091 

Dear Team, 

Kindly escalate. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, October 28, 2020 2:27:54 AM 
Subject: Assistance needed with Order ID 9607766091 

Dear Team, 

The customer is confirming that he has returned 2 items 162117731 & 162117730, from the Order ID 9607766091 to Max Shindagha on Oct 24. The items were non returnable and hence the refund for the same has not been processed. 

The customer came back to us asking for the refund. 

As per the Offline store sheet the email id 'Max Sindagah <[email-masked]>' is not working and can't escalate the same to the store to check. 

Kindly assist. 

Regards, 
Nikhil.