Subject: RE: Refund issue // 6225755764
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 11 Nov 2020 10:56:57 +0000

Hi Seeta,

Escalated to tech. https://landmark.atlassian.net/browse/REL-126135

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Friday, November 6, 2020 5:01 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund issue // 6225755764

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 6, 2020 6:23:10 PM
Subject: Re: Refund issue // 6225755764

Hi Team,

Any update?

Regards
Ataullah
________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 28 October, 2020 09:12:14
Subject: Refund issue // 6225755764

Problem Statement: Refund issue

Order Date : 20-Sep-2020
Order ID: 6225755764
Tracking ID: 46282204356, 46282204780
Item ID; 162481357 - - Sustainable Bossini Textured Shirt with Long Sleeves, 119 SAR

Assistance Required: Need to investigate the issue

Issue Description: The customer was placed two return request for 5 items and 4 items refud has been proccessed but one item is still not processed and the customer is saying he return the all items with remaining one.

Regards,
Syed Ataullah

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