Subject: RE: [#1335812] - Missing items for order (9794218852) AWB (FP0727000379)
From: Jessie Caparas <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Centrepoint <[email-masked]>, Dipesh Regmi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 10 Nov 2020 12:47:35 +0000

Hi Vaibhav,

Any update on this?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Jessie Caparas
Sent: Thursday, November 5, 2020 4:28 PM
To: Vaibhav Ohri <[email-masked]>; Centrepoint <[email-masked]>; Dipesh Regmi <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: RE: [#1335812] - Missing items for order (9794218852) AWB (FP0727000379)
Importance: High

HI @Vaibhav Ohri<mailto:[email-masked]>

Understood however this is just 1 order with 1 item code ordered which customer claims not to have received any order at all.

Can we get the proof of delivery please?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 5, 2020 3:25 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: [#1335812] - Missing items for order (9794218852) AWB (FP0727000379)

Hi Jessie

IF any item is missing the concept can give an update on that.

We deliver what we receive from the concept that way it is and don’t open any orders.

Regards

Vaibhav Ohri

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 05, 2020 2:00 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: [#1335812] - Missing items for order (9794218852) AWB (FP0727000379)
Importance: High

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>

Can we get a pod for this order?

Customer claims it wasn’t delivered.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 4, 2020 9:28 AM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#1335812] - Missing items for order (9794218852) AWB (FP0727000379)

External email sender, please take precaution.
Please take a look at ticket #1335812<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1335812&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C425242f99782444cacea08d8817d7e3f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637401723271345278%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=z%2Fxw1IfxV3%2BnfFWNItUjOUin1jWSzGUkIropMwV9wEQ%3D&reserved=0> raised by vaibhav ohri ([email-masked]<mailto:[email-masked]>).

kind reminedr.

best regards,
Safa Khandaqji
On Tue, 4 Aug at 12:32 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi ecomrdc,

Reminder.
On Sat, 1 Aug at 8:35 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 9794218852
AWB: FP0727000379
Items ID: 162037459
P.S.  the customer receive one item out of two

Best Regards,
Sara Belaaj
​

On Tue, 28 Jul at 4:20 PM , ecomrdc <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 9794218852
AWB: FP0727000379
Items ID: 162037459
P.S.  the customer receive one item out of two

Best Regards,
Tarneem Altahaineh

1335812:1125156
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