Subject: Re: refund approval case ID: 1617584
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 9 Nov 2020 20:48:36 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 5 November, 2020 14:53:46 
Subject: Re: refund approval case ID: 1617584 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 29 October, 2020 14:11:39 
Subject: refund approval case ID: 1617584 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1617584 

Order Date : 27-Sep-2020 

Order ID: 8205100822 

return Tracking ID : RP10030001145 

Total Price : KWD: 7.25 

Issue Description : 
The order was placed on 27-Sep-2020 and he raised a return request on 03/10/20 and he handed over the items to the courier partner on this number :+965 516 61570 as per the customer , he did not have any return receipt to share. 

items detail: 
162035532 - - Striped Denim Jacket with Pocket Detail and Long Sleeves KWD 4.50 QTY1 MAX 
162059983 - - Printed T-shirt with Round Neck and Cap Sleeves KWD 0.75 QTY1 MAX 

162193523 - - Embellished Graphic Print Round Neck Top with Short Sleeves KWD 1.75 QTY1 MAX 

162059797 - - Printed T-shirt with Round Neck and Short Sleeves KWD 0.75 QTY1 MAX 

161478964 - - Striped Culottes in Wide Fit with Pocket Detail KWD 1.75 QTY1 MAX 

Case history : The customer reached out to us on 25 Oct 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 27/09/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif