Subject: RE: Return Processing Request - 6474559770
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 8 Nov 2020 07:47:42 +0000

Hi Apoorv,

Go ahead with the manual refund.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 7, 2020 12:50 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return Processing Request - 6474559770
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the following order numbers: 6474559770
AWB: 45765928714, 45765932446

Customer has returned the following items for the above mentioned order numbers: 161983659, 161473822, 161608902 and customer is unsure under which AWB the items were returned. They have shared with us the above two mentioned AWB, according to both, items are delivered to warehouse.

We have raised the same to warehouse under Child ticket: 1629584 to process the following RMA: 24220019 but o update regarding the same in 9 days.

Please assist in closing this on priority. Thank you for your help!

Regards,
Apoorv
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