Subject: Re: Proof of collection//Order ID: 6228708789
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 7 Nov 2020 14:43:36 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 6 November, 2020 02:00:16 
Subject: Re: Proof of collection//Order ID: 6228708789 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 1 November, 2020 02:36:53 
Subject: Proof of collection//Order ID: 6228708789 

Hi Team, 

Problem Statement: Proof of collection 
Order Date : Sep 30, 2020 
Order ID: 6228708789 
Tracking ID: 46285366131 
RMA: 1000041417 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the tracking number is Invalid number but the customer has came saying that the items (162867543)(162816441) have been returned with the courier team kindly check if the items have been received and update us. 

Regards, 
Ebrahim Hageb