Subject: Refund not processed(6216397853)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 6 Nov 2020 11:47:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 16, 2020 
Order ID: 6216397853 
Return Tracking ID: 46172398226 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all 01 items to the courier team and as per the courier team and the awb is showing invalid. 

But according to the hybris the refund has been not processed for 01 item for the item id 161324393, So we request you to check under RMA 24071381 how many item has been received in our warehouse. 

Regards, 
Abhishek Borgaonkar