Subject: Re: refund approval case ID: 1641047
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 5 Nov 2020 22:16:20 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 3 November, 2020 16:31:50 
Subject: refund approval case ID: 1641047 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1641047 

Order Date :Sep 28, 2020 

Order ID: 9605186858 

Tracking ID : SD000102927 

return tracking ID: 46039850382 

Total Price : AED12.00 

Issue Description : 
The order was placed on Sep 28, 2020 and he raised a return request on 10/11/20 and he handed over the items to the courier partner as per the customer , he did not have any return receipt to share. 

items detail: 
162072883 - - Juniors Solid Tights - Set of 2 AED12.00 BABYSHOP QTY 1 

Case history : The customer reached out to us on , 2 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 11/21/18 and this is his 30th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif