Subject: RE: Return Issue - 6226708498, 6224988635
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 3 Nov 2020 10:22:23 +0000

Hi Apoorv,

Delete and recreate RMA.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, November 2, 2020 10:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return Issue - 6226708498, 6224988635

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6226708498, 6224988635

Both orders are click and collect, customer is reporting that they are not receiving the email notification to update the address and contact details for the return. Customer has provided their address and contact details:
6715 Shaqat Ibn Hammudah st, An Nuzhah dist.
postal code: 23534- 3991 Jeddah

Contact number: +966563772676

Please assist in getting the details updated from backend and arranging the collection for the customer.

Thank you for your help!

Regards,
Apoorv
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