Subject: Refund Not initiated yet: Case id - 1622699 Order Number: 6225616499
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 22:32:21 -0700 (MST)

Hi Team, 

Please note that we are not getting any response on child ticket# 1624378 and the RMA is in cancelled status at the Hybris. 

Problem statement: Refund Not initiated yet 

Case id - 1622699 
Order Number: 6225616499 
Order Created: 9/20/2020 
Tracking id - 46181029775 
Return request created: 9/23/2020 
RMA - 1000012170 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/25/2020 still the refund for the same has not been initiated. 

Regards, 
Manish